Matrix42 Service Catalog for SCCM
Comprehensive integration of Matrix42 Service Catalog – for even happier users!
All IT services, from application programs to complete PC work stations, are clearly itemized in the Self Service Portal.
It offers pre-defined IT services, which are delivered and invoiced after automatic approval. Users can track their orders
and can return IT services they don’t need anymore. This way, IT provisioning costs can be reduced by up to 70%.
Perfect Interaction: Microsoft SCCM and Matrix42 Workplace Management for SCCM
Automation Workflows
The automation workflows link the Matrix42 Workplace Management for SCCM suite to Microsoft SCCM. The workflows are based on the Microsoft Workflow Foundation technology and ensure the seamless interaction between systems and service management.
Microsoft SCCM
SCCM administrates and inventories software and clients. Software installations via SCCM can be initiated automatically with a ticket from the Service Desk or directly by the end-user via the Service Catalog.
Matrix42 Workplace Management for SCCM
The Service Desk features incident, problem and change management functions based on SCCM data. The Workplace Management Solution collects all lifecycle data. Intelligent analysis and notifications provide you the knowledge you need and reveal and realize potential savings.
