Service management - anywhere, anytime
The new iPhone app, which will be available June 6, supports the Matrix42 Workplace Management strategy - giving users freedom to access applications and services from any device, anywhere at any time. Key capabilities of the Matrix42 Mobile app include:

• Matrix42 Mobile enables users to access their company’s service catalog on the move and to order software, hardware or services, and to track their delivery status in real-time.
• Matrix42 Mobile includes an extremely fast and easy-to-use interface that allows users to issue new help desk tickets or to track tickets that have already been issued.
• Matrix42 Mobile allows users to get the latest company news delivered to their iPhone, and also to search the company address book and save contacts to their local address book.

Better service for end users, better results for IT
"While developing the Matrix42 Mobile App for iPhone our main goal was to provide the best mobile user experience for our customers," said Jochen Jaser, CTO of Matrix42. "Users can now request IT Services easily and conveniently with their mobile and stay informed and in touch wherever, whenever."

But it is not only end users who will benefit from this application: it also allows IT organizations to increase their service quality, improve responsiveness and be seen on the leading edge of technology by their customers.

With the new iPhone app, Matrix42 further asserts itself as the leading innovator in the service management market. The Matrix42 Mobile app presents an attractive way to solve various tasks easily and quickly while on the go. It offers access to Service Catalog and Service Desk via the new Matrix42 Mobile Web Service. It is now available from the iTunes AppStore for free – provided a Matrix42 Service Store license exists.