Perfect Interaction: Microsoft SCCM and Matrix42 IT Commerce Suite for SCCM

Automation Workflows

The automation workflows link the Matrix42 IT Commerce for SCCM suite to Microsoft SCCM. The workflows are based on the Microsoft Workflow Foundation technology and ensure the seamless in¬teraction between systems and service management.

Micosoft SCCM

SCCM administrates and inventories software and clients. Software installations via SCCM can be initiated automatically with a ticket from the Service Desk or directly by the end-user via the Service Catalog.

Matrix42 IT Commerce Suite for SCCM

The Service Desk features incident, problem and change management functions based on SCCM data. The IT-Commerce for SCCM suite collects all lifecycle data. Intelligent analyses and notifications provide you the knowledge you need and reveal and realize potential savings.