Your IT department can be perceived as your organization’s money pit. The more end users you support, the more your costs increase. This makes it hard to justify your spending and comply with your organization’s cost-saving policies.

Matrix42 Service Catalog can transform your IT department from a money pit into a profit center that adds value to your organization. With Matrix42, you can:

• Get your IT department out of “debt”. Service Catalog cross-charges IT expenses to the end users who requested your support. This reduces your expenses and gives your organization visibility into your spending.  

• Reduce up to 40% of your help desk calls. The automated self-service portal eliminates many of your time-consuming tasks. 

• Improve end-user satisfaction. Service Catalog allows your end users to see a list of your services and receive automatic support. This allows you to solve their IT problems faster and reduce their downtime. 

Matrix42 Service Catalog also integrates with your other IT service management tools so you can gain full control of your hardware assets, IT contracts and software portfolio.